CQC Compliance Quality Assurance
Care & Client Management

* Please note: This tool has been replaced by the PCA (Provider Compliance Assessment)

What is it?

The Annual Quality Assurance Assessment is a large form filled in by the care service, and then sent to CQC to be assessed.

What does it do?

In England CQC is moving towards a self assessment model i.e. the care service has to demonstrate to CQC that they have very robust planning, standards setting, auditing and rectification procedures, which Assure Quality. Those that do demonstrate adequate systems benefit from a lighter touch inspection regime, and those that do not will find themselves the object of much unwanted attention from CQC.

How does the QCS Care Management System fit it?

Those care services who return a satisfactory AQAA will gain from lighter regulation and higher Star Rating, therefore it is important to get the process right. Much of the information to be returned is specific to the service, and has to be filled in by them, but one large section requires reference to the review dates of a large number of policies and procedures. The QCS Care Management System provides the user care service with up to date policies which make the satisfactory completion of this important section much easier.