CQC Compliance Quality Assurance
Care & Client Management

All the documents required for the management of the human resources function in a care service. Including nearly 80 documents from the full QCS Care Quality Management System.

Up to 395 pages of easy to use guidance

All policies required to manage a staff team in line with registration requirements

Staff Handbook

Discipline Policy and Procedure

Grievance Policy and Procedure

Supervision Policy and Procedure

Appraisal Policy and Procedure

Job Descriptions

All content fully customised

Upgrade to the full management system possible

Paper Manual — For operational usage

+ more

About the Human Resources Pack

The Human Resources Management Pack has been created to offer support to organisations who are seeking to manage their employees effectively in line with registration requirements, employment law, and good practice.

The pack consists of a sub‐set of nearly 80 documents from the full QCS Care Quality Management System. Exactly the same high quality of content and customisation which distinguishes the full QCS CMS from other systems is included, except that the range of content is cut down simply to support only HR processes.

The Human Resources Management Pack can be upgraded to the full CMS at any time in the first four months of the annual subscription period by paying the difference in price. The full CMS system provides documentation to keep your service compliant with all relevant legislation, not just the legislation required for people management. This includes care planning, service user safety and abuse avoidance, health and safety regulations, food hygiene regulations, maintenance and all other legislation which impinges on a care business. The full CMS system also provides users with a full quality assurance system, designed to recognised international quality standards.

The QCS service includes a Help Desk for advice and support in implementing the QCS system.