Useful Information
- Useful Organisations
-
- AccessNI
- Criminal Records Bureau (CRB)
- Commission for Social Care Inspection (CSCI)
- Care Quality Commission (CQC)
- Disclosure Scotland
- General Dental Council
- General Medical Council
- General Social Care Council (GSCC)
- Healthcare Commission (HCC)
- Independent Safeguarding Authority (ISA)
- Medicines and Healthcare products Regulatory Agency (MHRA)
- National Care Standards Commission (NCSC)
- Residential Forum
- Royal Pharmaceutical Society of Great Britain (RPSGB)
- Social Care Institute for Excellence (SCIE)
- MIND
- National Institute for Health and Clinical Excellence (NICE)
- Royal College of General Practitioners
- Care Legislation
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- Adoption and Children Act 2002
- Care Standards Act 2000
- Children Act 1989
- Health and Personal Social Services Order 2003
- Health and Social Care Act 2003
- Health and Social Care Act 2008
- Health and Social (Reform) Bill
- Mental Health Act 1983 and the CQC
- Police Act 1997
- Protection of Vulnerable Adults (POVA)
- Regulation of Care (Scotland) Act 2001
- Safeguarding Vulnerable Groups Act 2006
- Care Service Types
- Useful Keywords
Dental Practice: System Contents
Below are details of every policy and procedure in your General Practitioner System. Simply choose the category, then click on a subcategory to expand it and see what documents are provided in your Dental Practice management system.

Administration
- Business & Finance
- DAB00 Statement of Purpose
- DAB01 Banking Record
- DAB02 Business Continuity Policy and Procedure
- DAB03 Business Expenses Policy and Procedure
- DAB04 Business Gifts Policy and Procedure
- DAB05 Business Plan
- DAB06 Archiving, Disposal and Storing of Records Policy and Procedure
- DAB10 Staff Supply Agreement
- DAB11 Stock Control Policy and Procedure
- DAB12 Tender Information Policy and Procedure
- DAB13 Register of Other Interests Policy and Procedure
- DAB14 Purchasing Policy and Procedure
- DAB15 Bribery Act 2010 Policy and Procedure
- DAB16 Receipt of Delivered Goods Policy and Procedure
- DAB18 Practice Closure Policy and Procedure
- DAB19 Smoking Policy and Procedure
- DAB20 Visitors Policy and Procedure
- DAB21 Hate Crime Policy and Procedure
- DAB22 Volunteers Policy and Procedure
- DAB23 Witnessing of Documents Policy and Procedure
- Communications
- DAC01 Access to Information Policy and Procedure
- DAC02 Administration Communication and Action
- DAC03 Communication Policy and Procedure
- DAC04 Daily Communication Meetings Policy and Procedure
- DAC05 Emergency Communication Policy and Procedure
- DAC06 Monitoring of Business Communications Policy and Procedure
- DAC07 Registration Authority Notification Policy and Procedure
- DAC08 Computer, Email and Internet Usage Policy and Procedure
- DAC09 Financial Administration Policy and Procedure
- DAC10 Policy Management and Usage Policy and Procedure
- DAC11 Record Keeping Policy and Procedure
- Fees
- DAF01 Fees Policy and Protocols
- DAF02 Fees Audit Tool
Clinical Governance
- Practice Management
- DCP02 Confidentiality Policy and Procedure
- DCP03 Staff Identification Policy and Procedure
- DCP04 Records Policy and Procedure
- DCP05 Treatment Policy and Procedure
- DCP06 Prevention and Public Health Policy and Procedure
- DCP07 Diversity, Respect and Fair Access Policy and Procedure
- DCP08 Patient Involvement Policy and Procedure
- DCP09 Audit Policy and Procedure
- DCP10 Evidence Based Practice Policy and Procedure
- DCP11 Medicines Policy and Procedure
- DCP12 Staff Requirements and Involvement Policy and Procedure
- DCP13 Treatment Plan Policy and Procedure
- Health and Safety
- DCH01 General Health and Safety Policy and Procedure
- DCH02 Infection Control and Decontamination Policy and Procedure
- DCH03 Blood Spillages Policy and Procedure
- DCH04 Radiography Policy and Procedure
- DCH05 Legionella Policy and Procedure
- DCH06 Practice Latex Policy and Procedure
- DCH07 Personal Protective Equipment (PPE) Policy and Procedure
- DCH08 Clinical Waste Disposal Policy and Procedure
- DCH09 Equipment Safety Policy and Procedure
- DCH10 Premises Safety Policy and Procedure
- Risk Management and Safeguarding
- DCR01 Risk Policy and Procedures
- DCR02 Risk Management Policy and Procedure
- DCR03 Consent Policy and Procedure
- DCR04 Referral Policy and Procedure
- DCR05 Child Protection Policy and Procedure
- DCR06 Complaints Policy and Procedure
- DCR07 Human Rights Policy and Procedure
CQC Outcomes
- Involvement and Information
- DOI01 Outcome 1 — Respecting and Involving People Who Use Services.
- DOI02 Outcome 2 — Consent to Care and Treatment
- DOI03 Outcome 3 — Fees
- Personalised Care, Treatment and Support
- DOP01 Outcome 4 — Care and Welfare of People Who Use Services
- DOP02 Outcome 5 — Meeting Nutritional Needs
- DOP03 Outcome 6 — Cooperating With Other Providers
- Safeguarding & Safety
- DOS01 Outcome 7 — Safeguarding People Who Use Services From Abuse
- DOS02 Outcome 8 — Cleanliness and Infection Control
- DOS03 Outcome 9 — Management of Medicines
- DOS04 Outcome 10 — Safety and Suitability of Premises
- DOS05 Outcome 11 — Safety, Availability and Suitability of Equipment
- Suitability of Staffing
- DOF01 Outcome 12 — Requirements Relating to Workers
- DOF02 Outcome 13 — Staffing
- DOF03 Outcome 14 — Supporting Workers
- Quality and Management
- DOQ01 Outcome 15 — Statement of Purpose
- DOQ02 Outcome 16 — Assessing and Monitoring the Quality of Service Provision
- DOQ03 Outcome 17 — Complaints
- DOQ04 Outcome 18 — Notification of Death of a Person Who Uses Services
- DOQ05 Outcome 19 — Notification of Death or Unauthorised Absence of a Person Who is Detained or Liable to be Detained Under the Mental Health Act 1983
- DOQ06 Outcome 20 — Notification of Other Incidents
- DOQ07 Outcome 21 — Records
- Suitability of Management
- DOM01 Outcome 22 — Requirements Where the Service Provider is an Individual or a Partnership
- DOM02 Outcome 23 — Requirements Where the Service Provider is a Body Other Than a Partnership
- DOM03 Outcome 24 — Requirements Relating to Registered Managers
- DOM04 Outcome 25 — Registered Person: Training
- DOM05 Outcome 26 — Financial Position
- DOM06 Outcome 27 — Notifications Notice of Absence
- DOM07 Outcome 28 — Notifications Notice of Changes
Health and Safety
- Health & Safety
- DHS01 Health and Safety Policy and Procedure
- DHS02 Safer Places Policy and Procedure
- DHS03 Accident and Incident Reporting Policy and Procedure
- DHS04 Environmental Policy and Procedure
- DHS05 Flooding Policy and Procedure
- DHS06 Hazard Reporting Policy and Procedure
- DHS07 Health and Safety Training Policy and Procedure
- DHS08 Serious Incident Notification Policy and Procedure
- DHS09 Workplace Environment Policy and Procedure
- Risk Assessment
- DHR01 Risk Assessment Policy and Procedure
Human Resources
- Absence, Holidays and Sickness
- DPA01 Absenteeism Policy and Procedure
- DPA02 Annual Holiday Policy and Procedure
- DPA03Maternity Leave Policy and Procedure
- DPA04 Paternity Policy and Procedure
- DPA05 Adoption Leave Policy and Procedure
- DPA06 Public Holidays Policy and Procedure
- DPA07 Sickness Absence Policy and Procedure
- DPA08 Statutory Time Off Policy and Procedure
- DPA09 Unable To Attend Workplace Policy and Procedure
- Contract of Employment
- DPC00 Employee Handbook
- DPC01 Agency Staff Policy and Procedure
- DPC02 Casual (“Bank”) Workers Policy and Procedure
- DPC03 Changes to Contract Hours
- DPC04 Covering letter — issue of employee’s handbook
- DPC05 Employee’s Appearance Policy and Procedure
- DPC06 Statement of Main Terms and Conditions of Employment - Variation
- DPC07 Minimum Wage Policy and Procedure
- DPC08 Notice Periods Policy and Procedure
- DPC09 Part-Time Employees Policy and Procedure
- DPC10 Staff Loans and Advances Policy and Procedure
- DPC12 Temporary Workers Policy and Procedure
- DPC13 Flexible Working Policy and Procedure
- Equality and Disability
- DPE01 Equality and Diversity Policy and Procedure
- DPE02 Disabled Workers Policy and Procedure
- DPE03 Family Leave Policy and Procedure
- Job Descriptions
- DPJ01 Job Description — Dental Decontamination Operative
- DPJ02 Job Description — Self-Employed Hygienist/Therapist
- DPJ03 Job Description — Dental Practice Manager
- DPJ04 Job Description — Dental Nurse
- DPJ05 Job Description — Associate Dentist
- DPJ06 Job Description — Dental Receptionist
- Performance and Discipline
- DPP01 Harassment Policy and Procedure
- DPP02 Alcohol and Drugs Policy and Procedure
- DPP03 Discipline Policy and Procedure
- DPP04 Grievances Policy and Procedure
- DPP05 Moonlighting Policy and Procedure
- DPP07 Anti-Bullying Policy and Procedure
- DPP07 Poor Performance Policy and Procedure
- DPP08 Supervision Policy and Procedure
- DPP09 Development Appraisal Policy and Procedure
- DPP10 Obtaining Medical Reports Policy and Procedure
- Recruitment, Induction and Training
- DPR01 Recruitment Policy and Procedure
- DPR02 Induction Policy and Procedure
- DPR03 Recruitment Pack — Individual Application Pack
- DPR04 Recruitment Pack — Recruitment Specification
- DPR05 Recruitment Pack — Induction and Job Start
- DPR06 Training Policy and Procedure
- DPR07 Training Event Attendance Record
- DPR08 GDC Checking Policy and Procedure
- DPR09 Health and Fitness Questionnaire
- DPR10 Recruitment of Ex-Offenders Policy and Procedure
- DPR11 Employee Termination Record Keeping Policy and Procedure
- DPR12 CRB/Disclosure Policy and Procedure
- General Human Resources
- DPG01 First Aid Policy and Procedure
- DPG02 Management of Stress Policy and Procedure
- DPG03 Personnel Communication and Action
- DPG04 Redundancy Policy and Procedure
- DPG05 Retirement Policy and Procedure
- DPG06 Staff Attendance Record
- DPG07 Smoking at Work Policy and Procedure
- DPG08 Staff Rota Policy and Procedure
- DPG09 Secure Storage, Handling, Use, Retention and Disposal of Disclosures and Disclosure Information Policy and Procedure
- DPG10 Whistleblowing Policy and Procedure
- DPG11 Working Alone Policy and Procedure
- DPG12 Working Time Regulations Policy and Procedure
Maintenance
- Buildings
- DMB01 Maintenance Policy and Procedure
- DMB02 Maintenance Communication and Action
- DMB03 Security Policy and Procedure
- DMB04 Visiting Contractors Policy and Procedure
- DMB05 Window Security Policy and Procedure
- Equipment
- DME01 Daily Maintenance Details and Timesheet
- DME03 Service Equipment Maintenance Policy and Procedure
- DME04 Water Temperature Policy and Procedure
- Risk Assessment & Safety
- DMR01 Electrical Safety Policy and Procedure
- DMR02 Fire Alarm Response Policy and Procedure
- DMR03 Fire Equipment Policy and Procedure
- DMR04 Fire Safety Policy and Procedure
Quality Assurance
- Administration Quality Assurance
- DQA01 Administration Management Protocol
- DQA02 Administration Audit and Action Plan
- DQA03 Document Publication Policy and Procedure
- DQA04 Document Version Control Policy and Procedure
- Human Resources Quality Assurance
- DQ01 General Management Protocol Policy and Procedure
- DQ02 Fair Access, Diversity and Inclusion Policy and Procedure
- DQP03 Employee Satisfaction Survey
- DQP04 Personnel Audit Protocol
- DQP05 Personnel Audit and Action Plan
- DQP06 Staff Retention Policy and Procedure
- Management of Quality Assurance
- DQQ01 Action Planning Policy and Procedure
- DQQ02 Auditing Policy and Procedure
- DQQ03 Complaints, Suggestions and Compliments Policy and Procedure
- DQQ04 Management and Prevention of Violence at Work Policy and Procedure
- DQQ05 Management Meetings Policy and Procedure
- DQQ06 Monitoring and Checking Policy and Procedure
- DQQ7 Quality and Quality Assurance Policy and Procedure
- DQQ8 Quality Meetings Policy and Procedure
- Clinical Governance Quality Assurance
- DQG01 Dental Care Communication and Information Policy and Procedure
- DQG02 Dental Care Management Protocol Policy and Procedure
- DQG03 Patient Satisfaction Survey Policy and Procedure
- DQG04 Treatment Planning Audit Tool
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- CQC Outcomes
- CQC Registration
- Provider Compliance Assessment (PCA)
- Types of Care Service We Cover
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Useful Resources:
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