A Total Care Management System to help keep you compliant, whilst running a quality care service.

About the Care Planning Pack

The QCS care planning pack is a tried and tested solution for delivering quality care plans and high standards of personalised care.
The approach:

• Has been continuously in use for over 20 years, following an extensive research programme by the developer
• Is based on a variant of Roper-Logan and Tierney approaches to community services, the most appropriate models for services based in the community
• Has been developed continuously to meet changing requirements, and in the light of practical experience
• Will continue to be developed, including to meet the enhanced involvement requirements of the new CQC Standards

Competent care planning, which follows the “assessment – analysis- care plan development – delivery records – review and reassessment” closed cycle not only delivers robust results and data for effective care and support, but also fits neatly into the “Plan – Do – Check –Act” cycle of the quality assurance process. The QCS Care Planning Pack approach promotes this virtuous cycle, with benefits to service user experience and staff understanding.

Registration authorities, European legislation, best practice, and basic human rights require that care and support is individualised and fully involves the service user at all stages. The QCS system was developed recognising that philosophy, and when combined with effective consultation and involvement with service users of their advocates in practice, and the use of appropriate language, produces a highly personalised care management plan.

The concept of a Care Plan Pack provides the Provider and Registered Manager with a means by which they can exert more effective day-to-day control over the quality of care planning per unit of training input. The Pack approach leads users through the care planning cycle logically and completely, prompting them at each stage to carry out a more competent process and achieve better results. With the pack system, there is less opportunity to miss out an assessment which may later prove to be critical.

The QCS Care Plan Pack provides a comprehensive set of assessments, split into two parts. The first part is appropriate for the important process of assessment to ensure that the service can meet the needs of the potential service user, even providing template letters to complete the process. The second part provides the full set of assessments required on an ongoing basis, the care planning format, daily records of the Activities of Daily Living, and the review process format, plus all the miscellaneous records required.

The QCS Care Plan Pack is published online through your own unique web site provided by QCS, and can be printed onto paper for use anywhere within the service, or the format copied to Microsoft Word to allow entry and local data saving into forms in electronic format.